How to Upload Your Club Game Results

Uploading game results to Pianola is easy! It won't take you more than a minute or two.

1. Log into your personal Pianola account and click Admin area in the dropdown menu at the top-right of the screen. If you can't see it, you don't have permission to upload results. Contact us.

2. Click the Results tab.

3. Click Upload ACBLscore game file. This is the easiest way to upload results.

4. Click Choose File for each file. These are the same files you upload to the ACBL.

The ACBLscore binary game file is located in C:\ACBLSCOR\GAMEFILE folder (replacing C: with the appropriate drive if necessary).

5. Click Upload results.

The Upload ad hoc session option requires you to generate an ACBLscore report (TXT) file in a specific format. If you have access to the binary game file there is no reason to use this option. Pianola generates the report for you. If you chose this option, contact us for instructions.

The first few uploads will take longer because they require adding players who are not yet in our membership database. The time required will diminish because members need only be added once.

Report Club Game Schedule Changes to Us

Please report any and all changes to club game schedules using the Contact Us page. We don't get notified by the ACBL.

If you have minimal computer skills you can make changes to the NHBA calendar yourself.

  1. Sign up for a Google (Gmail) account.
  2. Send your Gmail address to the webmaster for authorization to change the calendar.
  3. Click here to open the calendar page and follow the instructions.

Please change only your own games.

Do You Want Help With Computer Skills?

Computer phobia is not a good reason to deprive yourself of the best personal assistant, communications device, and game platform you've ever imagined. You can become computer literate in a matter of weeks if you take things one step at a time, ask questions, and learn how to use software by practicing on throw-away files.

Whether you already have a computer or are starting from scratch and don't know what to buy, you can get free help and advice from other bridge players. Start by calling Barry at 603-494-5874 or email barry@brogoff.com.

The only dumb question is the one you don't ask!

These are several myths related to using a personal computer:

Many people still believe that mistakes made by a novice can mess up a computer to the point where it is difficult, time-consuming, and/or expensive to repair. This is not true! If you have a standard Windows account you can safely experiment with anything and everything without messing up your computer. If your own account gets messed up, you can start over again in a different account without losing any programs or files.

Another common misconception is that "I'm too old and/or I don't want to learn a lot of complicated stuff." You're not too old and you can still learn if you put just a little effort into it. If you play bridge a personal computer is not too complicated for you to learn in a matter of weeks. Ask questions, take things one step at a time, and learn how to use software by practicing on throw-away files. 

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Sessions waiting for upload

If you have set up regular sessions for your club, Pianola complains every time it thinks you've missed an upload. If the session didn't take place, simply delete it. If you have missed an upload, go to the top of the page and select Upload ACBLscore game file. Clicking the button in the "sessions waiting" list is equivalent to selecting Upload ad hoc session, which requires you to generate an ACBLscore report.

Uploaded sessions requiring corrections

Pianola is not very intelligent with respect to matching player names and existing personal accounts. Most of the time, all you have to do is click Correct Results and match up a few players. If a player does not have a personal results page, you can create one for them here. This is necessary for those players to get their results from the session.

Anyone who plays at your club but does not yet have a Pianola personal account page does not receive scores by email. All those players have to do is create an account and specify a name or ACBL number, and a working email address.

Players who go by multiple names and are not consistent cause problems for Pianola. For example, if your account name is "Fred" you will not receive results if your club thinks your name is "Frederick" or "Freddy." Be consistent.

Click here for instructions

Where to Get Help

Pianola User Guide for Club Managers (PDF)

Pianola Support Center

If you are having trouble reading PDF (Portable Document Format) files on your computer, download and install the Nitro PDF Reader. You do not need the Adobe PDF Reader.

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